1. How will I get my information to you for billing?
All information necessary for billing can be sent via USPS, or FAX, or other arrangements can be made.

2. How do we know our patient records are not being shared with anyone?
We will sign a confidentiality statement, guaranteeing that no information is seen by anyone that is not directly related to the billing process. Further privacy measures are taken to assure our clients of our stringent protection of their files with us. 

3. How long does it take before we get started?
Immediately. There are necessary forms for completion for electronic claims submission and Billing Center/Provider contracts. We will obtain billing information from your office and can start billing immediately. 

4. How quickly can you be up and running? 
One day if necessary; however, we prefer 2 weeks to ensure the smoothest transition possible. (This is also dependent upon credentials if you are a new practice, which may take longer). We also like to start at the beginning of the month so that it is easier for you to separate your previous dates of service from the "cut over" dates to AMBS.

5. How do we get our existing patient data to you? 
There are 2 options: 1.) A complete printout (or softcopy) from your existing system. 2.) Provide to us the most current patient information as you see them. This also gives you the opportunity to "start fresh" with your data and have your patients re-register.

6. Should we continue to work our previous billings /collections once you take over?
If possible, we prefer that you continue to work (post payments and re-bill) your existing accounts receivable for a period of three months. If this is not possible, we can handle that as well.

7. How do I know that you will be more effective than our own office staff?
First, one must define billing. We do more than process claims (see the Service Proposal). In short, our timeliness (claims processing), consistency (no leave, no vacation, no absenteeism of staff), accurateness (we do not send out claims that we are not completely confident will be paid), incentives and claim status will generally result in increased cash flow.